The leadership team at Auralis was used to POCs that never landed. One Monday morning, Léa, the CEO, capped a marker and said: “We keep AI if it moves a business metric within 30 days. If not, we stop.”
No flashy slides. Just three lines: answer customers faster, fill the sales calendar, collect cash sooner. Then a frame: clear guardrails, weekly decisions, and an AI Manager to orchestrate.
Week 1 — From promise to pavement 📋
They pick three real, visible situations. The support agent replies at night and escalates when unsure. The sales agent proposes two slots per prospect, confirms, and sends reminders. The cash agent follows up with courtesy, shares a secure payment link, and offers a plan without provoking friction.
In the hallways, people stop talking “models” and start talking end-to-end flows: a request comes in, an action goes out, a trace remains.
Thursday, two meetings “appear” on Hugo’s calendar, each with a crisp prospect brief.
Friday, a past-due invoice gets paid in nine minutes after a polite text.
Léa doesn’t say “transformation.” She just says: “We’re not firefighting anymore—we’re moving.”
Week 3 — Measure to decide, not to decorate 📈
Friday’s ritual fits on one page: first-response and resolve times, qualified meetings and no-shows, cash collected by Day +10, customer verbatims, escalations, hours saved.
If a number drags, they adjust a threshold, a prompt, an escalation rule. If a flow shines, they scale it from 10% to 30%, then 60% of cases. No tunnel vision—just visible small steps every week.
Week 4 — Numbers you can feel in your day 💼
FRT drops from six hours to 45 seconds; nearly two-thirds of requests resolve without a human and CSAT climbs.
On the sales side, reply rate jumps by double digits, the team books about a dozen qualified meetings a week, and no-shows recede thanks to gentle reminders.
In finance, most overdues clear within 10 days, and DSO shrinks by almost two weeks. Add it up: savings + incremental revenue exceed the cost of agents by more than 3×. The execs stop saying “experiment.” They finally say execution.
Why 30 days?
Because 30 days is enough to turn AI into a team habit: one simple goal, one flow that goes end-to-end, guardrails that build trust, a weekly check-in that anchors progress. Beyond that, promises fade, priorities shift, confidence erodes. In 30 days you prove it works here, not “in general.” Momentum follows: more decisions, less drift—energy you feel in cash flow and in customer conversations. ✨
The real difference
Auralis didn’t “install AI.” The company removed friction. AI works; humans judge, soothe, and persuade. Suddenly the week looks like it should: decisions made on time, customers sensing responsiveness, teams reclaiming useful time.
✅ CTA — Move one KPI in 30 days
Flash AI Audit (free 20-min): pick one goal, launch one end-to-end flow (support, sales, or collections), set guardrails, and see impact by Week 1.